How it works

Training is where we start, not where we stop. At Handrail, we begin with a free discovery stage, then each stage builds on the one before.

0

Discovery

Cost
Free
Length
Usually one day
You get
A clear picture of where agents can help, and a tailored proposal

Every programme begins here. We listen first, so the training that follows is designed for your organisation and is never a standard course taken off a shelf.

  • Talk with your leaders and team members about goals and pressure points
  • Look at your tools, data and rules
  • Find where agents can help most, and how success will be measured
  • Agree a tailored plan, with no obligation to continue
Book a free discovery call
1

Train

Length
1 to 2 days
Where
On site in the UK, or online
You get
A shortlist of workflows and a plan
A coach explaining a workflow to the team, gesturing while they listen

Your team learns what agentic AI is in plain terms, and where it fits in their own week.

  • What agents are: AI that carries out steps, uses tools and checks in with a person
  • Where they help, and where they do not
  • Mapping your team's week to find repeatable tasks worth handing over
  • Rules for data, privacy and approvals, agreed before anything is built
Ask about training
2

Automate together

Length
4 to 8 weeks
Format
Weekly sessions, plus support between them
You get
Working pilots, and people who can run them
A small group building a workflow together on laptops

We build on real work, with your people at the keyboard. They learn far more this way than from slides.

  • Choose one or two workflows from the shortlist
  • Build pilots in the tools your team already uses
  • Test on real cases, with a person approving the key steps
  • Weekly sessions to build and test the pilot together
Ask about a pilot
3

Roll out and improve

Length
2 to 4 weeks, then optional support
You get
Workflows in daily use, and clear evidence

A workflow rarely works perfectly on day one. So we bring it into daily work step by step, tweak it as real use turns up rough edges, and build your team's skills to keep improving it.

  • Extend the pilots to the wider team, with short, clear guides
  • Watch how the workflow is actually used, and adjust it
  • Coach your team to make their own improvements over time
  • Before and after measures, designed with research care, so you can show leaders the result
  • Handover documents, so your team can carry on alone
Ask about roll-out support

Examples of workflows

Typical repeatable tasks that agents can take on, with a person in charge.

  • Document annotationTags, structures and cross-references long documents, ready for a person to review.
  • Trend researchMines large sets of sources for patterns and emerging themes, with citations kept.
  • Corporate writing alignmentDrafts and edits so writing across a team matches tone, terms and house style.
  • Sector and firm researchBuilds an in-depth briefing on a market, sector or organisation from public sources, and keeps it updated as a live summary, for teams that need to track a watch list, such as portfolio managers or competitive intelligence.
  • Multi-source summariesPulls one clear brief from reports, spreadsheets and notes in different formats.
  • Data analytics and reportingTurns raw data into a dashboard or report, with a person checking the findings.
  • Scenario modellingRuns a set of "what if" assumptions through your numbers and summarises how the outcomes differ.

Safe by design

Every workflow follows three rules. A person approves anything important. Your data stays inside tools you have approved. And we keep a simple record of what the agent did.

Results you can show

We measure before and after, using the same care as in academic research. You see hours saved, quality of work and how staff feel, so decisions about what to build next rest on evidence.

Common questions

Is this a course on writing prompts?

No. Our focus is agentic AI: agents that carry out a series of steps in your tools. People do pick up good prompting along the way, but it is not the aim.

Is our data safe?

We agree rules for data and privacy before any work starts, use only tools your organisation has approved, and keep a record of what agents do.

Do we need technical staff?

No. Our programmes are made for non-technical teams. Where it helps, we work alongside your IT team.

How big can the group be?

From a small team to a large group. We tailor the format to the size of your team.

In person or online?

Both. We can come to you anywhere in the UK, or work online.

How much does it cost?

The discovery stage is free. After that, every programme is tailored, so we agree the price with you before any work starts.