We help your people get ahead of AI, and stay ahead.

Handrail is a group of academics working across UK universities, with one shared mission: to deliver high-quality AI training to organisations.

The coaching team together around a table

What changes for your organisation

Leaders get evidence

Clear before and after figures for hours saved and quality of work, so you can show what the investment achieved.

Teams get working tools

Workflows built on your real tasks, in your own tools, that your people can run without us.

Staff stay ahead

People who feel confident with AI, and who spot new uses for it in their own work.

What your people will experience

Learning that feels like real work, not a lecture.

  • Hands-on from the first hourPeople work on their own tasks, not on generic demos.
  • Small practice groupsCoaches give feedback as people try things, and answer questions on the spot.
  • Time to applySessions are spaced out, with support between them, so new skills stick.
  • Plain languageNo technical background needed. Nobody is left behind.
  • Something that works by the endEach team leaves with a real workflow in use, not only a set of notes.

Why we started

Agentic AI has been around for a while, yet most organisations have not fully adopted it.

Leaders want their organisation to stay ahead in a fast-moving market. It matters just as much to keep their people ahead of the same wave. Staff who understand these tools feel confident, not worried. They also find the best uses for AI in their own work, because they know that work better than anyone.

We spend our days helping people learn, so we see the gap between what AI can do and what teams actually do with it. Our aim is simple: to close that gap, safely and well.

Why choose us

  • IndependentWe are not tied to any AI vendor, and we are not a large training institution running the same standard deck for every client. Our advice is about what works for your team.
  • Made for you, not off the shelfWe first carry out a free discovery stage to understand your needs, then tailor the learning experience to your organisation.
  • We understand how people learnSessions are built around real tasks, practice, feedback and time to apply what was learned. Good learning is our daily work.
  • Trained, experienced coachesEvery Handrail coach holds a PhD and a teaching qualification, and has years of experience helping adults learn.
  • SecureWe agree rules for data and privacy before we start, and only use tools your organisation has approved.

Coaches, not just trainers

Training is our core

Good training is where every programme starts. Our coaches teach for a living, and the quality of the learning is what we care about most.

But we go further

We first take time to understand your organisation, tailor the learning to it, coach your team as they build real workflows, and stay until those workflows work.

Our coaches

Coach profiles are available on request.

Any industry, in essence

Agentic AI can work for any industry. We help you discover where it fits in your organisation, and unleash the full power of your team and AI together.

That said, we already have experience applying it in these sectors:

  • FinanceSector and firm research, reporting packs, policy and compliance checks, and routine client or internal enquiries, with clear approvals and a record of every step.
  • Research institutionsLiterature screening, survey and interview analysis, and support with reports and funding documents.
  • RetailCustomer feedback analysis, campaign and sales reporting, and supplier and stock queries.

We also work with professional bodies, higher education, professional services, healthcare and life sciences, charities and the public sector.